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Delivering Transformative Business Process Solutions with AI Technology

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Scale Your Business with Affordable Customer Service and Back-Office Staff from India and the Philippines

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Reduce the Cost of Logistsics & Shipping Operations using the Latest Technology

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Increase Leads and Sales with Our Experienced Sales Development Staff

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Our Capabilities

Operational Excellence

Elevate performance through centralization, standardization, optimization, and automation, mirroring the success of leading global hubs.

AI & Digital Transformation

Implement your AI and digital transformation with a roadmap that harmonizes diverse elements, ensuring your business remains at the forefront of innovation.

Customer Lifecycle Management

Craft exceptional experiences for your customers with our Integrated Customer Experience Suite. From efficiently managing campaigns to optimizing lead fulfilment, collections, and comprehensive inbound/outbound communications—our suite ensures a holistic approach to every facet of customer lifecycle management

Strategic IT Implementation

Navigate the evolving technology landscape confidently with our IT strategy and execution services to reduce tech debt and modernize your applications portfolio

BPO Expertise

Harness the wealth of experience of our advisors in leading BPO centres. Our expertise encompass right shoring, transitions, risk management, and strategic people advisory, providing valuable insights for your business success

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About Us

Our Team’s experience and capabilities in Outsourcing, Logistics, & IT Business Transformation helps us to deliver Superior Customer Service, Improved Efficiency and Improved Business Outcomes

We combine global know-how with technical expertise and our amazing staff to help scale your business and improve profitability.

We specialize in supporting Startups, Logistics and E-Commence businesses.

Our staff are based across 6 centres in India and 2 centres in the Philippines, so we can quickly scale and provide the right poeple for your business at the best price.

We have worked with more than 30 Clients and Transitioned 20,000+ FTEs across the Globe

Our Principles

1.

Mission

To help clients bring positive, sustainable change in their business

2.

Vision

To be a leading company in the Managed Services space

3.

Values

– Customer First
– Excellence
– Collaboration
– Invest in people

Testimonial

ThoughtPartners has been a trusted partner in our growth journey over the past 12 months. Our partnership with ThoughPartners has led to substantially improved service levels and customer experience. Their professionalism, efficiency, and quality are top notched. We are ecstatic we have a partner that is dedicated to our overall success.

– Vice President-Business ( An Edtech Company )

My sincere appreciation for the outstanding sales consulting services that ThoughtPartners Global provided to our team. The sales program your company developed for our team was comprehensive, well-structured, and highly interactive. The approach of combining theoretical concepts with practical exercises and real-life examples made the training sessions engaging and informative. Your team’s ability to tailor the program to our specific needs and requirements was commendable and greatly appreciated. Our team has acquired valuable skills and knowledge that have already begun to show a positive impact from our sales force . The feedback we received from our team members was overwhelmingly positive, and they all appreciated the efforts made by your team.

– CHRO B2C ( An Indian Manufacturing Giant )

Anand and team brought excellent value to our business. They are strategic thinkers with a passion for innovation and efficiency, but I was most impressed with their world class execution on a daily basis as well as during crisis.

– Chief Operating Officer ( US Based Technology Company )